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Apple launches service program for iPhone 12 no sound issues

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Apple launches service program for iPhone 12 no sound issues

Apple has introduced a brand new free-of-charge service program for iPhone 12 and iPhone 12 Professional units experiencing sound points attributable to a receiver module element.

In keeping with the corporate, the sound issues influence a low share of iPhone 12 fashions that had been revamped six months between October 2020 and April 2021.

“Apple has decided {that a} very small share of iPhone 12 and iPhone 12 Professional units could expertise sound points because of a element that may fail on the receiver module,” the corporate said in a new support document.

“Affected units had been manufactured between October 2020 and April 2021. In case your iPhone 12 or iPhone 12 Professional doesn’t emit sound from the receiver while you make or obtain calls, it could be eligible for service.”

Clients with iPhone 12 or iPhone 12 Professional exhibiting sound points can request to have them serviced totally free by way of:

iPhone 12 mini and iPhone 12 Professional Max items not eligible

Earlier than asking to have their telephones fastened, clients are suggested to back up their iPhone to iCloud or their pc. 

Apple additionally offers detailed guidance on preparing iPhones earlier than taking them for service to an Apple Retailer, Apple Licensed Service Supplier, or provider.

In keeping with Apple, the checklist of units eligible for this new service program doesn’t embrace iPhone 12 mini and iPhone 12 Professional Max fashions.

Moreover, this free-of-charge service program solely covers impacted iPhone 12 or iPhone 12 Professional items two years after the primary retail sale.

“In case your iPhone 12 or iPhone 12 Professional has any harm which impairs the power to finish the restore, reminiscent of a cracked display, that subject will have to be resolved previous to the service,” the corporate added. “In some circumstances, there could also be a price related to the extra restore.”

Final October, Apple launched one other service program to address AirPods Pro sound issues, together with crackling or static sounds growing in loud environments and defective Lively Noise Cancellation.



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