Microsoft is investigating an ongoing difficulty impacting OneDrive for Enterprise prospects and inflicting their cupboard space to shrink right down to the default setting or switching them to read-only mode, forcing some to delete files to liberate area to work on their initiatives.
OneDrive for Business is a cloud storage and file sharing service for enterprise prospects (a part of Workplace 365 or SharePoint Server) that permits customers to entry, share, and collaborate on private and shared work recordsdata throughout Microsoft 365.
In response to Microsoft, greater than 85 p.c of all Fortune 500 firms use the OneDrive for Enterprise file storage and sharing platform.
Storage limits by chance lowered
“We’re investigating a problem by which customers’ OneDrive for Enterprise storage limits are decrease than anticipated,” the corporate shared on the corporate’s Microsoft 365 Standing Twitter account. “Further data will likely be offered within the admin heart underneath OD280960.”
From diagnostic logs gathered to isolate the basis reason for the incident, Microsoft discovered that “an exception is just not recognizing person licenses and reverting the storage quota restrict to the default settings of 1TB.”
In response to the incident ticket, some customers’ accounts might have additionally been switched to read-only mode, stopping them from making modifications to their recordsdata.
“For any content material which exceeds the 1TB storage quota, customers might solely have the ability to see their content material in read-only mode,” the corporate defined.
The corporate’s engineers are engaged on altering how the storage quota is being calculated to mitigate this ongoing difficulty.
As a workaround, admins can set particular person quotas for all impacted customers of their setting utilizing the steps detailed here.
Within the final revealed replace, Microsoft stated its engineers are analyzing tenants’ change log per tenant, aligning the customers’ quotas to the customers’ licenses, and reverting every affected customers’ quotas to their beforehand set states.
We’re investigating a problem by which customers’ OneDrive for Enterprise storage limits are decrease than anticipated. Further data will likely be offered within the admin heart underneath OD280960.
— Microsoft 365 Standing (@MSFT365Status) August 26, 2021
Microsoft has lately introduced price increases for Workplace 365 and Microsoft 365 plans, after a decade since Workplace 365 was launched, and has grown to greater than 300 million industrial paid seats.
“This up to date pricing displays the elevated worth we now have delivered to our prospects over the previous 10 years,” stated Jared Spataro, Company Vice President for Microsoft 365, one week in the past.
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