Home News T-Mobile says hackers stole personal info of 7.8 million customers

    T-Mobile says hackers stole personal info of 7.8 million customers

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    T-Mobile says hackers stole personal info of 7.8 million customers

    T-Cell has confirmed that attackers who recently breached its servers stole information containing the non-public data of virtually 8 million present prospects.

    The huge breach impacts roughly 7.8 million present T-Cell postpaid prospects and roughly 40 million former or potential T-Cell prospects.

    “Importantly, no cellphone numbers, account numbers, PINs, passwords, or monetary data had been compromised in any of those information of shoppers or potential prospects,” T-Cell said.

    “A few of the knowledge accessed did embody prospects’ first and final names, date of start, SSN, and driver’s license/ID data for a subset of present and former postpay prospects and potential T-Cell prospects.”

    Fortunately, based on the US cellular service, the file stolen through the incident didn’t comprise cellphone numbers, account numbers, PINs, passwords, or monetary data belonging to present or potential T-Cell prospects.

    Account PINs reset for 850K pay as you go prospects

    “Right now, we have now additionally been capable of verify roughly 850,000 lively T-Cell pay as you go buyer names, cellphone numbers and account PINs had been additionally uncovered,” the service added.

    “We now have additionally confirmed that there was some further data from inactive pay as you go accounts accessed by means of pay as you go billing information.”

    T-Cell has already reset all of the PINs for these accounts to guard them from takeover makes an attempt and is within the technique of notifying all impacted customers.

    The corporate is now taking steps to guard prospects doubtlessly in danger following this huge breach by:

    • Instantly providing 2 years of free id safety companies with McAfee’s ID Theft Safety Service.
    • Recommending all T-Cell postpaid prospects proactively change their PIN by going surfing into their T-Cell account or calling our Buyer Care workforce by dialing 611 in your cellphone. This precaution is even if we have now no data that any postpaid account PINs had been compromised.
    • Providing an additional step to guard your cellular account with our Account Takeover Safety capabilities for postpaid prospects, which makes it tougher for buyer accounts to be fraudulently ported out and stolen.
    • Publishing a novel internet web page in a while Wednesday for one cease data and options to assist prospects take steps to additional defend themselves. 

    Sixth knowledge breach in lower than 4 years

    Menace actors can use buyer data stolen on this assault for SIM swapping assaults, permitting them to take over different on-line accounts belonging to the victims.

    All T-Cell prospects ought to now be looking out for any suspicious emails or textual content messages pretending to be from T-Cell.

    In case you obtain one, don’t click on any embedded hyperlinks as attackers may use them to reap credentials.

    That is the sixth main knowledge breach suffered by T-Cell over the past 4 years: 



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