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    Update Firefox to avoid Netflix, Hulu streaming issues


    Mozilla: Update Firefox to avoid Netflix, Hulu streaming issues

    Mozilla advises Firefox customers to replace to the most recent launched model to keep away from experiencing video streaming points after Google updates the Widevine digital rights administration (DRM) on Might 31.

    The Firefox net browser makes use of the Widevine plugin to play DRM-protected movies streamed by way of Netflix, Amazon Prime, Hulu, and Disney+.

    Nevertheless, as soon as Google updates the Widevine non-public encryption keys and content material decryption module (CDM) on Might 31, video streaming companies utilizing Google’s DRM-protection expertise will now not work with older Firefox variations.

    Firefox customers would possibly see “Video Unavailable. We’re experiencing an issue taking part in this video.” or “Pardom the interruption. Seems to be like your browsers is now not supported.” errors, relying on the streaming platform they’re attempting to make use of.

    Video streaming errors
    Video streaming errors (Mozilla)

    It will occur for Firefox customers on model 87 and decrease as a result of their browser will nonetheless use the previous Widevine CDM and personal encryption keys.

    Firefox 88+ customers is not going to be affected as a result of their net browser will obtain and allow the up to date Google Widevine CDM by default.

    To resolve this difficulty, customers should replace to the most recent launched Firefox model to make sure that the most recent Widevine library is accessible for all video streaming companies.

    If you have not configured Firefox to replace mechanically, yow will discover detailed steps to replace Firefox to the most recent model on this Mozilla support page.

    Firefox video streaming points impacting Apple Silicon Mac customers

    Mozilla has additionally just lately shared information on fixing a identified difficulty affecting customers of Firefox 84 or afterward macOS and resulting in errors on streaming platforms together with Netflix, Hulu, Disney+, and Amazon’s Prime Video.

    “In the event you’re on a Mac with Apple Silicon and are experiencing errors when attempting to look at Netflix, Hulu, Disney+, Prime or one other streaming service after putting in Firefox 84+, you would possibly want to put in Rosetta,” Mozilla mentioned on the time.

    As defined by Mozilla, this occurs as a result of Rosetta 2 is required on Macs with Apple Silicon to run apps constructed for Intel Macs (Rosetta 2 runs within the background, translating Intel apps to be used on Apple Silicon).

    macOS Big Sur Rosetta install alert
    macOS Large Sur Rosetta set up alert (Apple)

    Manually putting in Rosetta 2 is required as a repair on Macs the place customers aren’t requested to put in Rosetta when opening Firefox, the default conduct when launching Intel apps on Apple Silicon.

    To put in Rosetta 2 to repair video streaming points on Firefox 84 or later, it’s important to observe this step-by-step process:

    • Open Terminal by typing it in your pc’s Highlight Search discipline or double-clicking it in Finder → Functions → Utilities → Terminal.
    • Within the terminal window, run the command: /usr/sbin/softwareupdate –install-rosetta
    • Conform to the license phrases, observe the directions by urgent A after which urgent return.

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