In case you acquired an e-mail in April stating that your energetic Microsoft Groups Free account is being deleted, this e-mail was despatched by mistake and Microsoft just isn’t deleting your information.
Final month, Microsoft Groups Free admins started receiving emails stating that their ‘trial’ was expiring and customers would delete information if they didn’t buy a paid subscription.
“In case you do not buy a brand new subscription by Could 3, 2021, your trial information will likely be accessible to all folks in your group for about 30 days. At the moment, the subscription standing modifications to Disabled, and solely admins may have entry to trial information for about one other 90 days. After that, your trial is completely deleted,” the e-mail acknowledged.
In a brand new article posted yesterday by Microsoft Product Supervisor Sam Cosby, Microsoft explains that these emails had been despatched by mistake and energetic Microsoft Groups Free organizations is not going to be deleted if they’re actively used.
Cosby explains that Microsoft launched a brand new methodology to wash up inactive Microsoft Groups organizations by warning admins that Microsoft would start closing accounts and finally deleting information for being inactive over the previous ninety days.
“Again in January of 2021, there was an implementation of a brand new methodology to assist scale back the variety of Groups Free organizations that go unused over a 90-day interval of inactivity by deleting them.”
Solely organizations that didn’t have any sign-ins throughout this era and/or the grace interval after the 90 days (120 days in whole), would ultimately change into deleted,” explains a brand new Microsoft Teams post by Cosby.
Nonetheless, a bug on this routine triggered the e-mail to exit to Microsoft Groups Free admins even when their group has been energetic on the service.
Microsoft is assuring Microsoft Groups Free customers that solely organizations that haven’t been in use for a complete of 120 days will likely be deleted.
All different energetic Microsoft Groups Free customers will have the ability to proceed utilizing the service without spending a dime.