A worldwide Microsoft Groups outage is obstructing customers from logging into their accounts, and stopping these already logged in from sending and receiving messages.
Microsoft is at present monitoring telemetry and investigating to establish the problems inflicting degraded chat performance.
The Microsoft 365 Service health status web page is at present directing prospects to the Microsoft 365 Standing Twitter account for extra particulars relating to this widespread incident.
“We’ve confirmed that this concern impacts customers globally,” Microsoft stated on Twitter. “We’re reviewing monitoring telemetry and up to date adjustments to isolate the supply of the problem.”
“In parallel, we’re reviewing latest adjustments made to the service as a possible root trigger,” in line with more information posted below TM252802 within the Microsoft 365 admin middle.
Preliminary proof means that any Groups consumer might be affected by these ongoing points.
“Customers in a position to entry Microsoft Groups might expertise degraded efficiency with a number of options,” Microsoft added.
In accordance with the corporate, this Groups outage is obstructing customers from:
- sending and receiving messages
- becoming a member of channels
- becoming a member of chats
- from seeing some channels
After performing mitigation actions, Microsoft is already seeing indicators of restoration and advises customers nonetheless experiencing Groups efficiency points to restart their shoppers.
We’ve recognized the foundation trigger and carried out mitigation actions. We’re seeing indicators of restoration and can proceed to watch the service. Customers nonetheless experiencing impression ought to restart their shoppers to expedite restoration. Additional particulars could be discovered below TM252802.
— Microsoft 365 Standing (@MSFT365Status) April 27, 2021
Earlier this month, Azure DNS servers overloaded by an “anomalous surge” of DNS queries from everywhere in the world caused a global outage.
This prevented customers from signing into quite a few companies, together with Microsoft Groups, Xbox Dwell, Microsoft Workplace, SharePoint On-line, Microsoft Intune, Dynamics 365, Skype, Change On-line, OneDrive, Yammer, Energy BI, Energy Apps, OneNote, Microsoft Managed Desktop, and Microsoft Streams.
The service points had been so widespread inside Microsoft’s infrastructure that even the Azure standing web page, used to offer outage data, was inaccessible.
Microsoft Groups was hit by one more large-scale outage in March after a number of Microsoft companies together with Microsoft 365, Change On-line, Varieties, Xbox Dwell, and Yammer had been knocked down following widespread Azure Lively Listing login points.